Frequently Asked Questions

Q. Who will receive an account?

A. All active students within the past 18 months. All adjunct faculty within the past 12 months

Q. What will be the name of the email account at OCCC?

A. The email server address is email.occc.edu.  Jane A. Doe's email address would therefore be jane.a.doe@email.occc.edu

Q. How much storage will I have?

A. Students will be provided with 20MB of storage. Adjunct faculty will be provided with 50MB of storage

Q. How do I access the Wireless network

To use the college-wide WI-FI this network, users will be required to signon using their username and password. The public WI-FI network name is OCCC. This is the network that a user will find if they scan for a WI-FI network on college property. Use of the WI-FI network is governed under the "Adjunct Acceptable use Policy for OCCC Wireless Network". All first time users will be required to accept the terms of this agreement before being granted access to the WI-FI network.

Q. Where do I change my password?

A. Documentation regarding this can be found by clicking here. This will change the password for MineOnline, email and the WI-FI network all at the same time.

Q. What do I do if I forget my password?

A. Click here and fill out a short form. Your password will be changed within 24 working hours after submission.

Q. What do I do if I am having a problem?

A. Call 405-682-7509.

Q. What will I need to know to access these services?

A. You will need to know your user ID (sometimes called the username) and password.

Q. How do I request a user ID and password?

A. You don't need to make a request. The college will assign it to you.

Q. Can I ask for a specific user ID?

A. No

Q. How will this new email account be used by the college?

A. This account will be one of the primary means of communication between the college, students, and faculty. Using email is a more efficient and economical mode of communication. Adjunct faculty are required to use only an OCCC issued email account to officially communicate with member of the college community. Your records will be updated to show that this will be the default account for communication with you.

Q. I prefer using one of my other email accounts. Can I ask the administration to use it instead?

A. No. You are required to use the college assigned email account.

Q. Will instructors have access to student email addresses?

A. Yes. Instructors can access their students' addresses through the Class Roster option of MineOnline.